Return Policy for Wellcare Pharmacy

Last updated: [28-12-23]

At Wellcare Pharmacy, we strive to provide you with the best products and services. We understand that there may be instances where you need to return a product, and we aim to make this process as straightforward as possible. Please read our return policy carefully:

1.  Prescription Medications:

• Due to regulatory restrictions and health considerations, we cannot accept returns on prescription medications. Please ensure that you have a valid prescription before completing your purchase.

2.  Over-the-Counter (OTC) Medications:

• Unopened and unused over-the-counter medications may be eligible for return within 7 days of purchase.
• To initiate a return, please provide the original receipt and packaging.

3.  Non-Drug Products:

• Unopened and unused non-drug products may be eligible for return within 7 days of purchase.
• Products must be in their original packaging, and the original receipt is required for a return.

4. Defective or Damaged Products:

• If you receive a defective or damaged product, please contact us immediately.
• We will arrange for a replacement or refund after reviewing the issue.

5.  How to Initiate a Return:

• Contact our customer service team at <wellcareriversbend@gmail.com> to initiate a return.

• Provide your order number, details of the item you wish to return, and the reason for the return.

6. Refund Process:

• Refunds will be processed to the original form of payment within 4-7 business days of receiving the returned item.
• Shipping and handling fees are non-refundable.

7.  Exceptions:

• Items marked as final sale or clearance are not eligible for return.
• Perishable items, including certain healthcare products, are non-returnable for health and safety reasons.

8.  Return Shipping:

• Customers are responsible for the cost of return shipping unless the return is due to a mistake on our part.

9.  In-Store Returns:

• Customers may also return eligible items to our physical store location within the specified return period.

10.  Contact Us: – If you have any questions or concerns about our return policy, please contact our customer service team at <wellcareriversbend@gmail.com>.

We reserve the right to update or modify this return policy at any time. The most current version will be posted on our website.

Thank you for choosing Wellcare Pharmacy.